Uses

  • Cost Reduction
  • Automation
  • Data Migration
  • Segmentation
  • Customer Engagement, improved Net Promoter score
  • Staff Engagement
  • Channel Shift / Multi Channel
  • Business Improvement

Sectors

  • Retail
  • Utilities
  • Recruitment
  • Debt management
  • Asset management
  • Transport
  • Customer services
  • Construction

Digital Transformation

  • Self services
  • Reduced cost to serve
  • Improved insight
  • Faster response
  • Increased accuracy
  • Data Management
  • Extended reach
  • Improve competitiveness

Project / Change management

  • Lean / Six sigma
  • Prince 2
  • Iterative and agile methodologies
  • Rapid Application Development
  • Waterfall
  • Training